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$2,665.64 Care Manager Consultation Services Billing: A Professional Ethics Dilemma


An ABI Waiver program Care Manager neglects to inform Ellen, a conservator for a brain injury patient, about a $2,665.64 billing for Consultation Services, impacting the consumer's service plan budget. Explore the ethical concerns through multiple-choice questions.

Scenario: An ABI Waiver program Care Manager fails to inform Ellen, a conservator for a person recovering from a brain injury, that they bill for and are paid $2,665.64 for Consultation Services, which is deducted from the consumer's service plan budget.


Which of the following roles does Ellen hold in this scenario?

a) Care Manager

b) ABI Waiver program administrator

c) Conservator

d) Person recovering from brain injury


What is the purpose of the Consultation Services provided by the Care Manager?

a) To offer legal advice

b) To provide medical care

c) To support the recovery process and decision-making

d) To assist with financial planning


How much does the Care Manager charge for Consultation Services?

a) $2,665.64

b) $2,564.00

c) $1,665.64

d) $3,000.00


What negative consequence occurs as a result of the Care Manager's failure to inform Ellen?

a) Ellen is unaware of the cost of the Consultation Services

b) The consumer's service plan budget is not affected

c) The Care Manager is not paid for their services

d) Ellen is overcharged for services rendered


How does the cost of the Consultation Services impact the consumer's service plan budget?

a) It does not affect the budget

b) It is added to the budget

c) It is deducted from the budget

d) It increases the budget


What is the primary ethical concern in this scenario?

a) Lack of transparency in billing

b) The quality of Consultation Services provided

c) The need for a conservator

d) The cost of the ABI Waiver program


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ABI Resources is a reputable organization that provides exceptional support to individuals and families in collaboration with various government agencies and community service providers, including the Connecticut Department of Social Services DSS, COU Community Options, the Connecticut Department of Mental Health and Addiction Services DMHAS, Connecticut Community Care CCC CCCI Southwestern Connecticut Area on Aging SWCAA, Western Connecticut Area on Aging WCAAA, Allied Community Resources ACR, Access Health, and United Services. ABI Resources collaborates care with renowned institutions such as HFSC, Gaylord, UCONN, Yale, and Hartford. As a community care and supported living provider, ABI Resources is dedicated to offering high-quality and personalized care to enhance the lives of those it serves. Medicaid MFP Money Follows the person program / ABI Waiver Program / PCA waiver.


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